📄 Terms of Service

Effective Date: May 18, 2025

Welcome to MedKnight! These Terms of Service ("Terms") govern your access to and use of our website, platform, services, and applications (collectively, the "Service"). By using MedKnight, you agree to be bound by these Terms.

If you do not agree, please do not use our Service.

1. Who We Are

MedKnight is a healthcare SaaS platform that provides AI-enhanced radiology reporting and diagnostic workflow support to hospitals, diagnostic centers, and healthcare providers.

• Business Type: Proprietorship
• Registered in: India
• GST No.: 20JZOPK1181E1ZH
• Contact: contact@medknight.in

2. Eligibility

By using MedKnight, you confirm that:

• You are at least 18 years old.
• You have the authority to enter into these Terms (on behalf of your organization, if applicable).
• You are not barred from using our services under applicable laws.

3. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Keep your login credentials secure.
• Notify us immediately of any unauthorized use of your account.

We are not responsible for any loss or damage from your failure to safeguard your account.

4. Use of Services

You agree to use MedKnight:

• Only for lawful purposes.
• In accordance with all applicable regulations (e.g., medical data privacy laws).
• Without engaging in unauthorized access, data scraping, or platform abuse.

You may not use the Service for:

• Sending malicious files or viruses.
• Violating intellectual property rights.
• Reselling or sublicensing MedKnight without permission.

5. Intellectual Property

All content, branding, software, and features on MedKnight are owned by or licensed to MedKnight and protected by applicable intellectual property laws.

You are granted a limited, non-transferable, revocable license to use our platform. You may not copy, modify, or distribute any part of the Service without prior written permission.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and store your data.

For more information, refer to our Privacy and Cookie Policies.

7. Payment & Subscription

If applicable, paid plans will be clearly indicated before purchase. You agree to:

• Pay fees on time.
• Authorize us to charge your selected payment method.
• Understand that failure to pay may result in suspension of service.

Prices are exclusive of applicable taxes unless stated otherwise.

8. Service Availability & Changes

We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue features with or without notice.
• Apply updates and patches to the Service.

9. Termination

We may suspend or terminate your access to MedKnight:

• For violation of these Terms.
• If required by law.
• Upon your request.

Termination may result in loss of access to your data unless otherwise agreed.

10. Limitation of Liability

To the maximum extent permitted by law, MedKnight and its representatives will not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, profits, or goodwill.
• Platform downtime or errors.

Our total liability in any case will not exceed the amount paid by you in the last 6 months (if applicable).

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes implies acceptance of the updated Terms. You are encouraged to review them periodically.