🔐 Privacy Policy

Effective Date: May 17, 2025

Welcome to MedKnight("Company", "we", "our", or "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using MedKnight's services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Medical or diagnostic details (if submitted)
• Organization or healthcare facility details
• Payment or billing information

b. Technical Information

We automatically collect:

• IP address
• Device type and browser
• Operating system
• Usage data (pages visited, actions taken)

c. DICOM and Medical Data

If you upload DICOM images or patient information:

• All data is processed securely and is used only for diagnostic/reporting purposes
• We do not use patient data for advertising or profiling

2. How We Use Your Information

We may use your information to:

• Provide and manage our SaaS platform and services
• Improve platform functionality and user experience
• Facilitate communication between radiologists and healthcare providers
• Respond to customer support requests
• Ensure compliance with applicable laws and healthcare standards
• Send administrative messages or product updates

3. Sharing and Disclosure

We do not sell your personal data.

We may share data only with:

• Authorized radiologists and reporting professionals (only when required)
• Service providers assisting in hosting, analytics, or payment processing
• Legal authorities, if required by law

All third parties are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures including:

• SSL encryption
• Role-based access control

5. Data Retention

We retain your data only for as long as necessary for:

• Providing the services
• Legal and regulatory compliance
• Internal analytics

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, email: support@medknight.in

7. Cookies and Tracking

We use cookies to:

• Remember user sessions
• Track site performance
• Analyze user behavior (e.g., via Google Analytics)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new "Effective Date" at the top of this page.